Site institutionnel du Groupe Société Générale
Home  / FAQ
Answers to the questions most often asked by internet users can be found in the 4 sections below. A form is also available for users in the Contact section.

Which is the most suitable browser version for the web site?
If you have not already done so, download the latest version of one of the following 3 browsers:

Microsoft® Internet ExplorerNetscape®Mozilla FireFox®


How should I adjust my screen display to get the most out of the web site?

The site is configured for 1024x768 resolution colour screens.



How can I contact someone at Société Générale?
Go to the section entitled Contact. Select the type of question, fill in your contact details and type your question in the e-mail text box.



What should I do to get an overall view of the web site?
The Site Map contains a list of all the sections available. These links will enable you to access the information that you require more quickly.




Why can’t I see the animations on the site?

If you do not have the right plug-in, your version of the site will not be animated.


A plug-in or extension is a small programme that allows your browser to display multimedia file formats (Click on the logos to download the plug-ins).

You will need the Flash™ plug-in to see the site animations:

Flash™ plug-in


To view the video formats of the various rubrics on the web site, you will need either:

QuickTime™ PlayerWindows Media™ Player


Why can’t I view downloadable documents on the site?

To view PDF format files, you will need Adobe® Reader™ :

Adobe® Reader™ Player